The following terms and conditions govern the use of our services. By using the services, you agree to be bound by the terms set forth below.
1. DEFINITIONS AND ACCOUNT TERMS
- A User is any party that accesses, registers on, or transacts via this platform.
- Users must be at least 18 years of age or have legal permission from a parent or guardian to conduct transactions.
- Users are fully responsible for the confidentiality of their account information, including passwords, as well as all activities occurring under said account.
- We reserve the right to restrict, suspend, or close accounts if there are indications of misuse, fraud, or violations of these terms.
2. PRODUCT INFORMATION AND AVAILABILITY
- We strive to display product information, descriptions, and prices as accurately as possible. However, minor discrepancies—such as color accuracy—may occur due to variations in the User's device screen.
- Product stock availability is dynamic and subject to change at any time.
- In the event of pricing or information errors due to technical issues, we reserve the right to cancel the relevant order and issue a full refund of the amount paid.
3. ORDERING AND PAYMENT
- An order is considered valid once the User completes the checkout process and receives confirmation via our system.
- Payment must be completed within the specified timeframe using the official payment methods available on the platform.
- Transactions not completed within the specified timeframe will be automatically cancelled by the system.
4. SHIPPING AND RECEIPT OF GOODS
- Shipping is carried out through our partner third-party logistics providers. Stated delivery times are estimates and may vary depending on the destination location and the courier's operational conditions.
- The risk of damage to or loss of goods transfers to the User once the goods are handed over to the courier or shipping service, unless the User has selected the official shipping insurance option. - Users are required to inspect the physical condition of the package upon receipt and immediately document evidence (such as photos or an unboxing video) in the event of damage or discrepancies.
5. CANCELLATIONS, RETURNS, AND EXCHANGES
- Requests for returns or refunds will only be accepted within 48 hours (2x24 hours) of the item being recorded as delivered by the courier's tracking system.
- Returned items must be in their original condition: unused, with tags intact, and accompanied by the original packaging and proof of purchase.
- Refunds will be processed via the original payment method or credited to the User's account balance once the returned item has been received and verified by us.
6. INTELLECTUAL PROPERTY RIGHTS
- All content on this site/application—including logos, text, graphics, icons, images, and software code—is the exclusive property of the platform or its licensors and is protected by applicable copyright laws.
- Copying, distributing, modifying, or exploiting platform content without our written permission is strictly prohibited.
7. LIMITATION OF LIABILITY
- The platform is provided on an "as is" and "as available" basis.
- We are not liable for any indirect, incidental, or consequential losses arising from third-party system failures (such as payment gateways, internet servers, or courier services) that are beyond our reasonable control.
8. CHANGES TO TERMS AND GOVERNING LAW
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The latest version becomes effective immediately upon being uploaded to the platform.
- These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where the business is registered. Any dispute that arises shall first be resolved through consultation before resorting to formal legal proceedings.